Service Desk Analyst/ 1st Line Support/ NOC Analyst needed for managed services network team. You will be responsible for professionally and efficiently responding to and processing all incoming prospective/customer queries.You will offer first line technical support and escalate support issues as appropriate. Take ownership of customer updates, ensuring that customers are regularly and fully updated on the progress of all logged support cases throughout their lifecycle and not giving cause for customer to chase. 12 months customer services / helpdesk experience ideally within ISP / Telecoms industry and must have previously worked in a shift pattern role. Experience of Broadband/ xDSL troubleshooting is essential. Willingness and ability to learn and retain technical areas and information required to support procedures, products and services (Internet access ). This position is a 4 on 4 off shift pattern with rotational shift work (7am - pm or 7pm - 7am on a 4 on 4 off basis). PLEASE APPLY NOW!!!!![]()
1st line support
↧
↧
3rd Line Engineer - Peterborough
Fantastic opportunity for an experienced 3rd Line Engineer with solid Windows & Citrix Xen App skills to join a global FMCG based in Peterborough.
The 3rd Line Engineer must have a solid 3rd Line Wintel support background (AD, Exchange & Windows Server) and also have good expertise of Citrix Xen App.
This role is will be 80% BAU with some project work.
3rd Line Engineer must display the following skills & expertise to be considered:
- Solid 3rd Line Support background, 3+ years
- Solid knowledge of AD, Exchange & Windows Server 2003/2008
- Good Citrix Xen App experience
- Experience with VMware (Beneficial)
If you are an experienced 3rd Line Engineer and have a solid Wintel support background as well as good knowledge of Citrix Xen App then we want to hear from you.
My client is offering a very competitive base salary of up to £40,000 + Bens + Bonus (depending on experience). APPLY NOW FOR MORE DETAILS.![]()
The 3rd Line Engineer must have a solid 3rd Line Wintel support background (AD, Exchange & Windows Server) and also have good expertise of Citrix Xen App.
This role is will be 80% BAU with some project work.
3rd Line Engineer must display the following skills & expertise to be considered:
- Solid 3rd Line Support background, 3+ years
- Solid knowledge of AD, Exchange & Windows Server 2003/2008
- Good Citrix Xen App experience
- Experience with VMware (Beneficial)
If you are an experienced 3rd Line Engineer and have a solid Wintel support background as well as good knowledge of Citrix Xen App then we want to hear from you.
My client is offering a very competitive base salary of up to £40,000 + Bens + Bonus (depending on experience). APPLY NOW FOR MORE DETAILS.
↧
Release Analyst - ITIL - London
Great opportunity for a Release Analyst with good implementation skills to join a global charity based in central London.
The Release Analyst will be responsible for the running of ITIL Service Management processes change, release & deployment and service asset & configuration manager.
Release is a big aspect of this role so previous release implementation experience is essential.
Release Analysts must be ITIL Certified, preferably to an Intermediate level.
Release Analysts who wish to be considered for this role must display the following skills and expertise:
-2+ years’ experience in a similar Release Analyst type role
-Solid knowledge of Release Management (Implementation)
-Experience with Change Management & Service Transition
-Good Project Management skills
-ITIL Certified (Foundation as a minimum)
If you are a Release Analyst and have solid ITIL skills as well as the above experience then we want to hear from you.
My client is offering a very competitive base salary of up to £40,000 + Bens (depending on experience). APPLY NOW FOR MORE DETAILS.![]()
The Release Analyst will be responsible for the running of ITIL Service Management processes change, release & deployment and service asset & configuration manager.
Release is a big aspect of this role so previous release implementation experience is essential.
Release Analysts must be ITIL Certified, preferably to an Intermediate level.
Release Analysts who wish to be considered for this role must display the following skills and expertise:
-2+ years’ experience in a similar Release Analyst type role
-Solid knowledge of Release Management (Implementation)
-Experience with Change Management & Service Transition
-Good Project Management skills
-ITIL Certified (Foundation as a minimum)
If you are a Release Analyst and have solid ITIL skills as well as the above experience then we want to hear from you.
My client is offering a very competitive base salary of up to £40,000 + Bens (depending on experience). APPLY NOW FOR MORE DETAILS.
↧
Systems Engineer - SAN / VMWARE - London
Systems Engineer - Financial - London - required strong in MS Server 2003/2008, Vmware vSphere, Active Directory, MS Exchange, MS SQL Server, Citrix, ITIL and Project Support to work for my highly established client based in London. This is an excellent opportunity for the Systems Engineer to be part of the EMEA IT Operations team. You will be responsible for third line support of a range of complex infrastructure systems serving the EMEA and global businesses in addition to project deliver. To apply the chosen Systems Engineer candidate will have excellent experience in the design and support of an enterprise environment working with the following technologies:MS Server 2003/2008, VMware vSphere, Active Directory, MS Exchange, MS SQLServer, Citrix, ITIL and Project Support. Any candidates with experience in NAS and SAN Storage Infrastructure Technologies, in addition to MCSE, MCITP or VCP certifications is highly desirable. Please note this will also require on-call support 24x7 as required and periodic travel required, sometimes with little notice. If you have the above and would like to know more then PLEASE APPLY NOW!!!![]()
↧
Technical Support (Citrix, Messaging)
Technical Operations Analyst (Microsoft & Citrix Engineer) - £35K to £40K - London- required strong in the support of Citrix XenApp 5.6, Citrix XenDesktop 6.5, Appsense 8 +, Citrix Access Gateway, Active Directory and Microsoft Server to work for my financial stable and secure consultancy client based in London. This is an excellent opportunity for a Technical Operations Analyst/Citrix Engineer to join their growing team. The ideal candidate for this role would be an individual who has knowledge and exposure to the design, installation and administration of Microsoft Domains and Citrix platform. Skills required for this role include Citrix XenApp 5.6, Citrix XenDesktop 6.5, Appsense 8 +, Citrix Access Gateway, Active Directory, Microsoft Server. The successful candidate will be responsible for: the resolution of incident tickets, update on operational duties, implement changes, update problem logs, development and maintenance of patch management , backup, restore process, problem and change management process. If this role of interest then please apply now!![]()
↧
↧
Online Marketing Manager - B2B - 4 Month Cover
Online Marketing Manager - B2B - 4 Month Cover - Berkshire
An excellent opportunity has arisen for an experienced online marketing manager to work with a market leading, globally renowned organisation based in Berkshire. My client is seeking a professional with specific skills and experience gained in planning, campaign management, content management, SEO techniques, PPC, banners, social media and related online marketing activities. In addition, you will have familiarity with web analytics / metrics and the subsequent ability to provide relevant data that impacts overall strategy. You will ideally have experience gained in a digital marketing role within a B2B environment.Working in a fantastic, fast paced and leading environment, you will join a very successful team for a maternity cover. You will report into the Marketing Director and take ownership of the online content roadmap to ensure content refresh, relevancy and adherence to the overall strategy. You will own and execute campaigns, as well as provide interpretation of data to ensure you're maximising your effectiveness. In addition, you will be a great communicator with the ability to hit the ground running.
For full details, do not hesitate to apply - RIA MORGAN - 0121 717 1925 / ria.morgan@harveynash.com Harvey Nash Digital are part of the global, market leading recruitment consultancy Harvey Nash Plc. We're connected Are you?Harvey Nash operates as an Employment Agency when recruiting for permanent vacancies, and an Employment Business when recruiting for contract vacancies.![]()
An excellent opportunity has arisen for an experienced online marketing manager to work with a market leading, globally renowned organisation based in Berkshire. My client is seeking a professional with specific skills and experience gained in planning, campaign management, content management, SEO techniques, PPC, banners, social media and related online marketing activities. In addition, you will have familiarity with web analytics / metrics and the subsequent ability to provide relevant data that impacts overall strategy. You will ideally have experience gained in a digital marketing role within a B2B environment.Working in a fantastic, fast paced and leading environment, you will join a very successful team for a maternity cover. You will report into the Marketing Director and take ownership of the online content roadmap to ensure content refresh, relevancy and adherence to the overall strategy. You will own and execute campaigns, as well as provide interpretation of data to ensure you're maximising your effectiveness. In addition, you will be a great communicator with the ability to hit the ground running.
For full details, do not hesitate to apply - RIA MORGAN - 0121 717 1925 / ria.morgan@harveynash.com Harvey Nash Digital are part of the global, market leading recruitment consultancy Harvey Nash Plc. We're connected Are you?Harvey Nash operates as an Employment Agency when recruiting for permanent vacancies, and an Employment Business when recruiting for contract vacancies.
↧
E-learning Instructional Designer
I) E Learning
· Apply instructional design theories and practice to design and develop innovative e-learning courses in a structured and well written format.
· To develop and produce high quality technology-enhanced learning resources (e.g. interactive resources, summative and formative quizzes , digital narratives, screen-capture tutorials, etc.), for use within the virl learning environment Totara to support classroom and blended learning courses.
· To take a proactive role in the design, preparation and support of blended learning courses.
· Develop robust assessments to evaluate effectiveness of learning content.
· Work with internal colleagues and external suppliers to maintain purchased e-learning modules.
· To research and keep abreast of developments in the sector.
II) Learning Management System
· To create and maintain courses within the company's Learning Management System (Totara).
· Update and upload course material on to the Learning Management System (Totara)
.
· To contribute to the support and administration of the Learning Management System (Totara).
III) Management Accountabilities
· Work as part of the Learning and Development Team.
· Attend and contribute to regular Learning and Development Meetings.
· Maintain professional skills and knowledge in order to carry out the duties of post effectively.
IV) Working in Partnership· Work in partnership with subject matter experts to design leading, online, course materials and assessments to a high professional standard.
· To provide support to students and staff in all aspects of e-learning, e.g. through email and telephone.
· To support internal colleagues in the development of technology-enhanced learning resources.
V) Business Information Systems
· Contribute to the quality assurance of learning resources and report any concerns and take appropriate action following procedures.
VI) Health and Safety
· Ensure Company policies and procedures in relation to Health and safety and Equal opportunities are adhered to at all times.
· Create and maintain a safe and clean working/training environment.
Additional Duties
· The post holder will be expected to demonstrate that the Company's Vision and Values are at the centre of all they do.
· The post holder will be expected to undertake training and development deemed necessary for the pursuance of the post.
· The post holder will be expected to reach a minimum basic standard of I.T. competence to be able to use Company electronic systems effectively.
· The post holder will be expected to ensure to comply with Equal Opportunities Policy and Procedure in all employment practices.
· The post holder will be expected to comply with the no smoking policy in place and ensure that Health and Safety is observed in the course of employment
· Ensuring compliance with safeguarding procedures, throughout all work within the Company, keeping the Regional Manager/ Director/ equivalent informed of work in progress and inform the Regional Manager/ Director/ equivalent immediately of any child protection matter or serious complaint.![]()
· Apply instructional design theories and practice to design and develop innovative e-learning courses in a structured and well written format.
· To develop and produce high quality technology-enhanced learning resources (e.g. interactive resources, summative and formative quizzes , digital narratives, screen-capture tutorials, etc.), for use within the virl learning environment Totara to support classroom and blended learning courses.
· To take a proactive role in the design, preparation and support of blended learning courses.
· Develop robust assessments to evaluate effectiveness of learning content.
· Work with internal colleagues and external suppliers to maintain purchased e-learning modules.
· To research and keep abreast of developments in the sector.
II) Learning Management System
· To create and maintain courses within the company's Learning Management System (Totara).
· Update and upload course material on to the Learning Management System (Totara)
.
· To contribute to the support and administration of the Learning Management System (Totara).
III) Management Accountabilities
· Work as part of the Learning and Development Team.
· Attend and contribute to regular Learning and Development Meetings.
· Maintain professional skills and knowledge in order to carry out the duties of post effectively.
IV) Working in Partnership· Work in partnership with subject matter experts to design leading, online, course materials and assessments to a high professional standard.
· To provide support to students and staff in all aspects of e-learning, e.g. through email and telephone.
· To support internal colleagues in the development of technology-enhanced learning resources.
V) Business Information Systems
· Contribute to the quality assurance of learning resources and report any concerns and take appropriate action following procedures.
VI) Health and Safety
· Ensure Company policies and procedures in relation to Health and safety and Equal opportunities are adhered to at all times.
· Create and maintain a safe and clean working/training environment.
Additional Duties
· The post holder will be expected to demonstrate that the Company's Vision and Values are at the centre of all they do.
· The post holder will be expected to undertake training and development deemed necessary for the pursuance of the post.
· The post holder will be expected to reach a minimum basic standard of I.T. competence to be able to use Company electronic systems effectively.
· The post holder will be expected to ensure to comply with Equal Opportunities Policy and Procedure in all employment practices.
· The post holder will be expected to comply with the no smoking policy in place and ensure that Health and Safety is observed in the course of employment
· Ensuring compliance with safeguarding procedures, throughout all work within the Company, keeping the Regional Manager/ Director/ equivalent informed of work in progress and inform the Regional Manager/ Director/ equivalent immediately of any child protection matter or serious complaint.
↧
Financial Reporting & Systems Development Accountant
Harvey Nash are recruiting exclusively on behalf of a successful manufacturing group. With annual turnover in excess of £30m and operations within the UK, Asia and the USA the business enjoys a market leading status and is poised for further growth. Reporting to the CFO you will undertake a broad range of regular and ad hoc tasks to include: Preparation of consolidated financial statements and statutory accounts for both UK and international subsidiary companies; preparation of presentations for the board and investors; analysis and presentation of business financial performance and insights against budget and forecast. An important part of your role will be the development of consistent financial reporting processes and systems including the creation of a 'financial reporting dashboard' to illustrate KPIs to support operational decision-making. The successful candidate will have the opportunity to work closely with the operational side of the business including international travel. This role is ideally suited to a qualified Chartered Accountant (or equivalent) who has strong technical financial reporting capability, prior experience of improving systems and excellent interpersonal and communication skills. Applicants should forward their CV together with details of current salary to steve.randall@harveynash.com![]()
↧
1st line Support Analyst - Sheffield
1st Line Support First Line Support, Helpdesk, Support Analyst, Service Desk Analyst, 6 MONTHS FIXED TERM, South Yorkshire, Rotherham, Sheffield, Doncaster, Barnsley and surrounding areas.
An opportunity has arisen for an experienced 1st line support analysts to join a successful public service provider in Yorkshire who have survived recent times of economic trepidation by offering specialised support to their customers throughout UK on a 6 months fixed term contract.
The purpose of this roles is to deliver excellent technical support with outstanding customer service, satisfaction, and timeliness to company standards. The positions will have frequent contact with customers (end users) and peers.
KNOWLEDGE AND EXPERIENCE
· Experience of providing 1st contact technical problem analysis and resolution of client issues with the aid of available Service Desk tools (e.g. Remote Support, FAQs, Troubleshooting Guides, and Knowledge base articles). Log actions taken and resolution.
· Knowledge of supporting Microsoft Office Products 2007 and 2010.
· Knowledge of Windows XP, DNS, DHCP, TCP/IP, Active Directory/Group Policy, LAN/WAN/WiFi/VPN
· Excellent telephone and interpersonal communication skills.
· Excellent customer service and time management skills.
· Minimum 2 years experience in a similar role.
· ITIL Certified
Supporting 2,000 staff dispersed across the UK plus a small number of overseas staff your main duties will include:
· Answering telephone to take 1st line support calls.
· Responding to emails from staff, and managing incidents.
· Logging of incident records of initial symptoms and incident management through to completion.
· Provide initial diagnosis of symptoms and provide support for products unique to the location or business group within a specific location.
· Logging of any action taken to resolve incidents.
· Use available technology to resolve issues including telephone, remote control, knowledge base etc.
· Escalate calls where necessary to the appropriate internal or external team.
· Participate in Service Desk performance reviews.
· Follow defined staffing schedule.
· Work to defined Service Level Agreements.
In return the client is offering a base salary of £18,000 - £20,000 (pro rate) depending on experience.
Please note this position is being offered on a 6 months fixed term basis.![]()
An opportunity has arisen for an experienced 1st line support analysts to join a successful public service provider in Yorkshire who have survived recent times of economic trepidation by offering specialised support to their customers throughout UK on a 6 months fixed term contract.
The purpose of this roles is to deliver excellent technical support with outstanding customer service, satisfaction, and timeliness to company standards. The positions will have frequent contact with customers (end users) and peers.
KNOWLEDGE AND EXPERIENCE
· Experience of providing 1st contact technical problem analysis and resolution of client issues with the aid of available Service Desk tools (e.g. Remote Support, FAQs, Troubleshooting Guides, and Knowledge base articles). Log actions taken and resolution.
· Knowledge of supporting Microsoft Office Products 2007 and 2010.
· Knowledge of Windows XP, DNS, DHCP, TCP/IP, Active Directory/Group Policy, LAN/WAN/WiFi/VPN
· Excellent telephone and interpersonal communication skills.
· Excellent customer service and time management skills.
· Minimum 2 years experience in a similar role.
· ITIL Certified
Supporting 2,000 staff dispersed across the UK plus a small number of overseas staff your main duties will include:
· Answering telephone to take 1st line support calls.
· Responding to emails from staff, and managing incidents.
· Logging of incident records of initial symptoms and incident management through to completion.
· Provide initial diagnosis of symptoms and provide support for products unique to the location or business group within a specific location.
· Logging of any action taken to resolve incidents.
· Use available technology to resolve issues including telephone, remote control, knowledge base etc.
· Escalate calls where necessary to the appropriate internal or external team.
· Participate in Service Desk performance reviews.
· Follow defined staffing schedule.
· Work to defined Service Level Agreements.
In return the client is offering a base salary of £18,000 - £20,000 (pro rate) depending on experience.
Please note this position is being offered on a 6 months fixed term basis.
↧
↧
Service Transition
Service Transition Manager (ITIL Certified)
6 Month Contract with a very competitive rate.
An established organisation based in Warrington are looking for an experienced Service Transition Manager / Consultant to start a contract ASAP.
Key Responsibilities / Accountabilities:
Continuous Improvement of current transition processes
Assisting Service Management to understand, anticipate and control the introduction of all new services and releases to the live environment
Experience in multiple aspects of IT service management and operations.
Enabling ITIL process areas to support live running of new projects.
If you believe this could be the right role for you please attach a CV to Mike.gittins@harveynash.com![]()
6 Month Contract with a very competitive rate.
An established organisation based in Warrington are looking for an experienced Service Transition Manager / Consultant to start a contract ASAP.
Key Responsibilities / Accountabilities:
Continuous Improvement of current transition processes
Assisting Service Management to understand, anticipate and control the introduction of all new services and releases to the live environment
Experience in multiple aspects of IT service management and operations.
Enabling ITIL process areas to support live running of new projects.
If you believe this could be the right role for you please attach a CV to Mike.gittins@harveynash.com
↧
SAN Engineer
Senior Engineer (SAN/VMware/ESX)
Senior Engineer required for my London based client. The SAN Storage Engineer will need to have in-depth experience with design , configuration, supporting and administration with SAN technologies. Equally the SAN Storage Engineer will need to have strong experience with VMware (ESX) configuration, supporting and administration.
The successful SAN Storage engineer will support, develop and maintain the VMware systems, SAN backend and Storage Fabric to ensure high availability, performance, reliability and integrity. If interested please apply asap![]()
Senior Engineer required for my London based client. The SAN Storage Engineer will need to have in-depth experience with design , configuration, supporting and administration with SAN technologies. Equally the SAN Storage Engineer will need to have strong experience with VMware (ESX) configuration, supporting and administration.
The successful SAN Storage engineer will support, develop and maintain the VMware systems, SAN backend and Storage Fabric to ensure high availability, performance, reliability and integrity. If interested please apply asap
↧
Drupal Developer - up to £65kpa + amazing benefits
My prestigious client is looking for a permanent Drupal Developer. This role will involve a lot of travelling, 90% away from home around UK, all the extra costs / expenses will be covered. Ideal candidate must have experience of the following:
·In-depth experience of Drupal 6 and 7 (and anything you know of Drupal 8 is an advantage)
·Detailed knowledge of Drupal, whether it be configuring modules such as Views, Panels, Taxonomy and Feeds, taking advantage of distributions and installation profiles, creating custom entities with Entity API (or CCK) or rolling your own custom modules to take advantage of Drupals APIs and deliver bespoke solutions
·Strong skills on the LAMP stack, comfortable on the UNIX command line and managing MySQL databases, and an in-depth knowledge of PHP
·Experience of open source technologies would be extremely advantageous
Ideal candidate must be a strong communicator and have excellent ability to manage various stakeholders. Salary wise we are offering anywhere between £45,000 to £65,000 per annum plus benefits.
Please do not hesitate to apply![]()
·In-depth experience of Drupal 6 and 7 (and anything you know of Drupal 8 is an advantage)
·Detailed knowledge of Drupal, whether it be configuring modules such as Views, Panels, Taxonomy and Feeds, taking advantage of distributions and installation profiles, creating custom entities with Entity API (or CCK) or rolling your own custom modules to take advantage of Drupals APIs and deliver bespoke solutions
·Strong skills on the LAMP stack, comfortable on the UNIX command line and managing MySQL databases, and an in-depth knowledge of PHP
·Experience of open source technologies would be extremely advantageous
Ideal candidate must be a strong communicator and have excellent ability to manage various stakeholders. Salary wise we are offering anywhere between £45,000 to £65,000 per annum plus benefits.
Please do not hesitate to apply
↧
Sharepoint Developer - up to £65k pa
My prestigious client is looking for a permanent SharePoint Developer. This role will involve a lot of travelling, 90% away from home around UK, all the extra costs / expenses will be covered. Ideal candidate must have experience of the following:
*Experience of large/complex SharePoint development
*Visual Studio 2008 or above (Visual Studio 2010, Visual Studio Application Lifecycle Management and Visual Studio Team System is advantageous)
*.NET Framework Version 3.0 or above (.NET 3.0 \ 3.5 \ 4.0 \ WCF \ WPF \ WF \ Silverlight \ AJAX experience highly desirable)
*Windows SharePoint Services \ Windows SharePoint Foundation \ Microsoft Office SharePoint Server 2007 \ SharePoint 2010 platform and development
*C# is essential and VB.NET advantageous
Ideal candidate must be a strong communicator and have excellent ability to manage various stakeholders. Salary wise we are offering anywhere between £55,000 to £65,000 per annum plus benefits.
Please do not hesitate to apply![]()
*Experience of large/complex SharePoint development
*Visual Studio 2008 or above (Visual Studio 2010, Visual Studio Application Lifecycle Management and Visual Studio Team System is advantageous)
*.NET Framework Version 3.0 or above (.NET 3.0 \ 3.5 \ 4.0 \ WCF \ WPF \ WF \ Silverlight \ AJAX experience highly desirable)
*Windows SharePoint Services \ Windows SharePoint Foundation \ Microsoft Office SharePoint Server 2007 \ SharePoint 2010 platform and development
*C# is essential and VB.NET advantageous
Ideal candidate must be a strong communicator and have excellent ability to manage various stakeholders. Salary wise we are offering anywhere between £55,000 to £65,000 per annum plus benefits.
Please do not hesitate to apply
↧
↧
Business Process Analyst
Business Process Analysts or Process/Change focused Project Managers required to join my Nottingham based client for 3 months.
You must have experience of going into different business areas and analysing processes or work streams, coming up with recommendations and process plans to be implemented. As this role requires you to join individual business areas you need to be personable and have excellent communication skills.
Experience of utilities and telecoms or large corporate environments would be beneficial but not a requirement. This is a critical project for my client and as such they need proactive and professional members for this team.
This role is for a January start date with interviews ASAP. Daily rate is £350-£450 depending on past experience.![]()
You must have experience of going into different business areas and analysing processes or work streams, coming up with recommendations and process plans to be implemented. As this role requires you to join individual business areas you need to be personable and have excellent communication skills.
Experience of utilities and telecoms or large corporate environments would be beneficial but not a requirement. This is a critical project for my client and as such they need proactive and professional members for this team.
This role is for a January start date with interviews ASAP. Daily rate is £350-£450 depending on past experience.
↧
Service Desk Contractor
An experienced Service Desk Analyst is required for an initial 3 month contract based in Nottingham. The successful candidate is required to have experience of Service Desk and have a strong technical understanding and appreciation. Being customer focused with excellent communication skills, the candidate is required to have an acute attention to detail and strong problem solving ability. This will be to join a highly collaborative environment and so the ability to work in a team is crucially important. Having experience of call-logging is essential and experience of ITIL is highly beneficial.
This will be a shift based role and so candidates will need to be flexible for working weekends and evenings. Candidates are required to be available to start within 2 weeks and available to interview w/c 10th December.
For more information and consideration please send in your CV today.![]()
This will be a shift based role and so candidates will need to be flexible for working weekends and evenings. Candidates are required to be available to start within 2 weeks and available to interview w/c 10th December.
For more information and consideration please send in your CV today.
↧
Service Migration Adminisntrator - Media/Broadcasting
Service Migration Administrator - Media/Broadcasting
My London based media/broadcasting client is looking for a Service Migration Administrator with experience in the broadcasting sector to be responsible for migrating technical services, broadcast services and connectivity.
The candidate will be involved with risk analysis on change and stakeholder communications. The ideal candidate will come from technical services background who has a breadth of knowledge rather than detailed knowledge in one area. The role will report to the PMO lead in addition to contractors and 3rd parties helping to ensure the successful migration of services to the replacement technical solution.
Experience of managing change to mission critical services in a large organisation ideally broadcasting would be a huge advantage.![]()
My London based media/broadcasting client is looking for a Service Migration Administrator with experience in the broadcasting sector to be responsible for migrating technical services, broadcast services and connectivity.
The candidate will be involved with risk analysis on change and stakeholder communications. The ideal candidate will come from technical services background who has a breadth of knowledge rather than detailed knowledge in one area. The role will report to the PMO lead in addition to contractors and 3rd parties helping to ensure the successful migration of services to the replacement technical solution.
Experience of managing change to mission critical services in a large organisation ideally broadcasting would be a huge advantage.
↧
Software Operations Team Leader
My client based in Peterborough is looking for a Software Operations Team Leader to join their technical department. Within this role you will be responsible for managing software application to ensure problem prevention and resolution.
In addition you must ensure that a stable and reliable service is delivered at all times as these are core business systems. A main factor of this position is the rollout and support of high volumes of change in a dynamic environment to increase services and ensure at all times that the platform is capable of handling increased volumes in line with business demand.
You will manage the application support team, and manage the end-to-end support of systems within KPIs and manage the resolution of all application support problems.
Skillset:
· Must have Software understanding and IT Industry experience
· Must have experience of working with technical applications
. Experience of release, change, problem and incident management.
· Experience delivering application platforms within agreed SLAs.
· Have experience controlling and managing budgets in excess of £1 million
· Experience of managing 3rd party suppliers
· KPI Reporting![]()
In addition you must ensure that a stable and reliable service is delivered at all times as these are core business systems. A main factor of this position is the rollout and support of high volumes of change in a dynamic environment to increase services and ensure at all times that the platform is capable of handling increased volumes in line with business demand.
You will manage the application support team, and manage the end-to-end support of systems within KPIs and manage the resolution of all application support problems.
Skillset:
· Must have Software understanding and IT Industry experience
· Must have experience of working with technical applications
. Experience of release, change, problem and incident management.
· Experience delivering application platforms within agreed SLAs.
· Have experience controlling and managing budgets in excess of £1 million
· Experience of managing 3rd party suppliers
· KPI Reporting
↧
↧
Interim Executive Coach
This is an exciting opportunity for an experienced HR Director to work alongside an inexperienced Head of HR who is new into the role within my client based in the South East.
You will assist the current Head of HR in fulfilling the duties of their role over the next few months and help to develop their knowledge and confidence along the way enabling them to become credible and commercial as quickly as possible.
Candidates will have worked as a Head of HR/HR Director within a regulated environment such as Financial Services or Pensions and Savings etc as this is specifically what my client is looking for so please only apply if you have the relevant experience. Candidates will also be an experienced Coach and be happy to stay away for the duration of the role (depending on home location).
This role is potentially for up to 6 months in duration.
![]()
You will assist the current Head of HR in fulfilling the duties of their role over the next few months and help to develop their knowledge and confidence along the way enabling them to become credible and commercial as quickly as possible.
Candidates will have worked as a Head of HR/HR Director within a regulated environment such as Financial Services or Pensions and Savings etc as this is specifically what my client is looking for so please only apply if you have the relevant experience. Candidates will also be an experienced Coach and be happy to stay away for the duration of the role (depending on home location).
This role is potentially for up to 6 months in duration.
↧
Technical Support Analyst
Technical Support Analyst, Support Analyst, 1st Line Support, 2nd Line Support, South Yorkshire, £19,000 + shift allowance.
My client, based in Sheffield, is looking to recruit a Technical Support Analyst to support new and existing IT systems.
Responsibilities:
·1st and 2nd Line Telephone Support.
·Writing Documentation i.e. manuals.
·Windows XP PC support.
·LAN & WAN support (Data + Voice)
·Training in-house and external users on the systems.
·Hardware Support.
·Software/Hardware Testing and some R&D
·Software and hardware installations.
·POD Scanning.
·Stationery Printing & Distribution.
·Daily Backup Routine & Server Room Checks
Essential skills:
·MS Office
·Microsoft Exchange Server 2003
·Windows XP Professional
·Windows Server 2003
·Windows 2000 Professional
·Windows 2000 Server
Desirable:
·Sophos Antivirus
·McAfee Virus Scan
·Lotus Smartsuite
·Lotus Notes
·All Other Windows Platforms
·OS400
Technical Support Analyst, Support Analyst, 1st Line Support, 2nd Line Support, South Yorkshire, £19,000 + shift allowance.![]()
My client, based in Sheffield, is looking to recruit a Technical Support Analyst to support new and existing IT systems.
Responsibilities:
·1st and 2nd Line Telephone Support.
·Writing Documentation i.e. manuals.
·Windows XP PC support.
·LAN & WAN support (Data + Voice)
·Training in-house and external users on the systems.
·Hardware Support.
·Software/Hardware Testing and some R&D
·Software and hardware installations.
·POD Scanning.
·Stationery Printing & Distribution.
·Daily Backup Routine & Server Room Checks
Essential skills:
·MS Office
·Microsoft Exchange Server 2003
·Windows XP Professional
·Windows Server 2003
·Windows 2000 Professional
·Windows 2000 Server
Desirable:
·Sophos Antivirus
·McAfee Virus Scan
·Lotus Smartsuite
·Lotus Notes
·All Other Windows Platforms
·OS400
Technical Support Analyst, Support Analyst, 1st Line Support, 2nd Line Support, South Yorkshire, £19,000 + shift allowance.
↧
UX Consultant
We are currently seeking a talented UX consultant for a short-term contract based in Cambridge. The individual we seek will be made responsible for the user experience by bringing together design and technical development to convert requirements into cutting edge UX. We are looking for people with a fresh and innovative approach. If this sounds of interest, please get in touch for more information.You must have experience of the following:* A working knowledge of usable and creative online experience development including iOS, Android, and Web.* Prior experience working on complex interactive projects (e.g. wireframes, site maps, user journeys, personas, user testing) * Experience with IA software is essential (e.g Visio, Axure or Omnigraffe)![]()
↧
