Helpdesk Administrator, Desktop Support, Application Support, Asset Management A leading investment manager based in London has engaged with Harvey Nash to find a technology services associate under direct supervision to provide first level support for requests and service restoration for technology products and/or applications.The successful candidate will respond to user requests for assistance and incident reports involving company technology products and/or applications.Key skills required;· Service oriented, excellent communication and analytical skills · Working knowledge of core \ key services used e.g. Windows 7, Office 2010, Outlook 2010, Share Point 2010, Blackberries and iPads.· Ability to set and meet deadlines, thriving under pressure · Manage multiple tasks with frequently shifting priorities · Sound technical troubleshooting skills · Ability to build strong working relationships with different local, regional and global teams (Business and IT) · Enthusiasm to learn about the diverse departments and businesses based in the site and regionFinancial services sector experience![]()
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