Job Overview/Purpose:
* Support the ongoing baseline backup and storage infrastructure.
* Responsibility to deliver a stable and reliable storage environment which satisfies the performance, scalability and functional requirements of the bank, within financial constraints.
* Responsibility to deliver a stable, reliable and scalable backup environment which satisfies the performance, scalability and functional requirements of the bank, within financial constraints.
* Take ownership and drive to completion storage initiatives as defined by the UK Data Centre Manager.
Context of Job:
* Member of the Storage Team who works within the Data Centre Operations (DCO) team IT Infrastructure (ITI).
* The Storage Team delivers baseline support, infrastructure delivery and lifecycle management for storage and backup technologies within Rabobank International EU.
* The Storage team delivers architectural innovation, standards and direction for global storage and backup teams within the context of the Data Centre CoC.
* The job holder will be capable of rapidly and accurately resolving issues which might impact large parts of the business, to minimise down time and financial impact. They will use expertise to ensure that the storage resources are used to their best advantage within the bank, working with other departments to evaluate, improve and streamline the service delivered.
* ITI's goal is to keep systems running and money moving regardless of normal or crisis situations. ITI adds real value through the generation and implementation of ideas and concepts that contribute to the bottom line performance for the branches and the organisation as a whole.
Key Responsibilities and Accountabilities:
Three key areas of responsibility:
* Ensure operational stability and supportability
* Deliver initiatives to schedule and budget
* Innovate to develop the storage and backup offerings globally
Within these responsibilities the following specific tasks are key:
* Perform daily, weekly and periodic checks and procedures as required to ensure operational reliability.
* Deliver a stable storage environment which has 100% uptime and acceptable performance characteristics for the customer.
* Perform product lifecycle management.
* Test, maintain and improve monitoring and checking.
* Add and remove storage from the systems according to defined process and policy.
* Add and remove backups to new and existing servers according to defined process and policy.
* Perform Operational Acceptance Tests for servers for both storage and backups.
* Design storage solutions, both on an individual server or system level and as a platform offering.
* Investigate performance characteristics of storage solutions where appropriate and assist customers as required.
* Testing and recommendation of storage and backup tooling.
* Capacity planning of storage and backup environments ensuring appropriate investment is made at the appropriate time.
* Review usage of storage resources and reclaim where appropriate
* Ensure that standards are maintained in line with departmental policies and automated checks where practical
* Accountable for delivery of individually-assigned projects
Key Relationships:
* Technical teams using or planning to use storage and backups
* Users of the services delivered
* Project managers relying on storage services and backups
* Vendors offering storage solutions as agreed by manager
* Global ITI storage teams
* Rabobank Netherlands storage teams
Key Performance Indicators:
* Measures of successful performance in the role relating to the Key Accountabilities and In Control indicators.
* 99.999% uptime of storage solutions
* >95% changes logged as standard
* Departmental KPI’s, monthly reports, scheduled checks delivered on time and to a high quality
* Team defined KPI’s either positive, or if negatives explained with remedial actions
* Problem reports followed up with remedial actions completed successfully
* Initiatives delivered to schedule and budget
Job Specifications
Core Competencies:
* Market/Client Focus
* Synergize across groups
* Output/results driven Job Skills and Knowledge:
Essential:
* The role requires an in-depth knowledge of both SAN and also Backup & Recovery architectures and technology. In particular, an in depth knowledge of HDS SAN’s, Cisco switches and Tivoli Storage Manager (TSM) and Symantec NetBackup.
* Design and architect global SAN solutions taking into account regional constraints.
* Design and architect global Backup and Recovery solutions taking into account regional constraints.
* Troubleshoot server and storage, stability and performance problems for SAN and Backups.
* Definition and documentation of best practice process and design.
* Install and configure SAN and Backup & Recovery hardware and software.
* Identify requirements and develop/deploy solutions for SAN and Backup environments.
* Interact with global peers designing, implementing and supporting global systems where necessary.
* Knowledge of working for a company supporting a large number of SAN attached servers and/or a large TSM/NetBackup estate.
* Strong knowledge of at least one operating system.
* Knowledge of Virtual Tape Library principles.
* Clear verbal and written communication to peers and management
* Presentation skills
* Dynamic team player
* Willingness to travel between NL and UK as required.
Additional Essential:
Desirable:
* Scripting for analysis tools to integrate into HP Openview & SCOM.
* Knowledge of architecting and deployment of SAN Virtualisation technologies.
* Knowledge and understanding of major vendor enterprise and modular storage SAN solutions.
* Tuning and architecting of the SAN enterprise class arrays for specific financial applications.
* Experience working with Sepaton Virtual Tape Library.
* Some working knowledge of RI legacy backup technologies:
* Knowledge of Legato.
* Knowledge of EMC EDM Backup.
* Knowledge of client operating systems Windows/RHEL/Solaris
Development Value:
* The job holder will have an opportunity to develop their technical expertise and contribute to Global standards and solutions within the bank.
* Training will be given in both backups (TSM) and HDS SAN technologies as well as Cisco fabric where appropriate.
Qualifications:
Educated to a University level, or appropriate professional qualification or appropriate job knowledge.
Essential:
Desirable: (Optional)
* TSM Certification
* HDS Certification
* Cisco Certification
* NetBackup Certification
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* Support the ongoing baseline backup and storage infrastructure.
* Responsibility to deliver a stable and reliable storage environment which satisfies the performance, scalability and functional requirements of the bank, within financial constraints.
* Responsibility to deliver a stable, reliable and scalable backup environment which satisfies the performance, scalability and functional requirements of the bank, within financial constraints.
* Take ownership and drive to completion storage initiatives as defined by the UK Data Centre Manager.
Context of Job:
* Member of the Storage Team who works within the Data Centre Operations (DCO) team IT Infrastructure (ITI).
* The Storage Team delivers baseline support, infrastructure delivery and lifecycle management for storage and backup technologies within Rabobank International EU.
* The Storage team delivers architectural innovation, standards and direction for global storage and backup teams within the context of the Data Centre CoC.
* The job holder will be capable of rapidly and accurately resolving issues which might impact large parts of the business, to minimise down time and financial impact. They will use expertise to ensure that the storage resources are used to their best advantage within the bank, working with other departments to evaluate, improve and streamline the service delivered.
* ITI's goal is to keep systems running and money moving regardless of normal or crisis situations. ITI adds real value through the generation and implementation of ideas and concepts that contribute to the bottom line performance for the branches and the organisation as a whole.
Key Responsibilities and Accountabilities:
Three key areas of responsibility:
* Ensure operational stability and supportability
* Deliver initiatives to schedule and budget
* Innovate to develop the storage and backup offerings globally
Within these responsibilities the following specific tasks are key:
* Perform daily, weekly and periodic checks and procedures as required to ensure operational reliability.
* Deliver a stable storage environment which has 100% uptime and acceptable performance characteristics for the customer.
* Perform product lifecycle management.
* Test, maintain and improve monitoring and checking.
* Add and remove storage from the systems according to defined process and policy.
* Add and remove backups to new and existing servers according to defined process and policy.
* Perform Operational Acceptance Tests for servers for both storage and backups.
* Design storage solutions, both on an individual server or system level and as a platform offering.
* Investigate performance characteristics of storage solutions where appropriate and assist customers as required.
* Testing and recommendation of storage and backup tooling.
* Capacity planning of storage and backup environments ensuring appropriate investment is made at the appropriate time.
* Review usage of storage resources and reclaim where appropriate
* Ensure that standards are maintained in line with departmental policies and automated checks where practical
* Accountable for delivery of individually-assigned projects
Key Relationships:
* Technical teams using or planning to use storage and backups
* Users of the services delivered
* Project managers relying on storage services and backups
* Vendors offering storage solutions as agreed by manager
* Global ITI storage teams
* Rabobank Netherlands storage teams
Key Performance Indicators:
* Measures of successful performance in the role relating to the Key Accountabilities and In Control indicators.
* 99.999% uptime of storage solutions
* >95% changes logged as standard
* Departmental KPI’s, monthly reports, scheduled checks delivered on time and to a high quality
* Team defined KPI’s either positive, or if negatives explained with remedial actions
* Problem reports followed up with remedial actions completed successfully
* Initiatives delivered to schedule and budget
Job Specifications
Core Competencies:
* Market/Client Focus
* Synergize across groups
* Output/results driven Job Skills and Knowledge:
Essential:
* The role requires an in-depth knowledge of both SAN and also Backup & Recovery architectures and technology. In particular, an in depth knowledge of HDS SAN’s, Cisco switches and Tivoli Storage Manager (TSM) and Symantec NetBackup.
* Design and architect global SAN solutions taking into account regional constraints.
* Design and architect global Backup and Recovery solutions taking into account regional constraints.
* Troubleshoot server and storage, stability and performance problems for SAN and Backups.
* Definition and documentation of best practice process and design.
* Install and configure SAN and Backup & Recovery hardware and software.
* Identify requirements and develop/deploy solutions for SAN and Backup environments.
* Interact with global peers designing, implementing and supporting global systems where necessary.
* Knowledge of working for a company supporting a large number of SAN attached servers and/or a large TSM/NetBackup estate.
* Strong knowledge of at least one operating system.
* Knowledge of Virtual Tape Library principles.
* Clear verbal and written communication to peers and management
* Presentation skills
* Dynamic team player
* Willingness to travel between NL and UK as required.
Additional Essential:
Desirable:
* Scripting for analysis tools to integrate into HP Openview & SCOM.
* Knowledge of architecting and deployment of SAN Virtualisation technologies.
* Knowledge and understanding of major vendor enterprise and modular storage SAN solutions.
* Tuning and architecting of the SAN enterprise class arrays for specific financial applications.
* Experience working with Sepaton Virtual Tape Library.
* Some working knowledge of RI legacy backup technologies:
* Knowledge of Legato.
* Knowledge of EMC EDM Backup.
* Knowledge of client operating systems Windows/RHEL/Solaris
Development Value:
* The job holder will have an opportunity to develop their technical expertise and contribute to Global standards and solutions within the bank.
* Training will be given in both backups (TSM) and HDS SAN technologies as well as Cisco fabric where appropriate.
Qualifications:
Educated to a University level, or appropriate professional qualification or appropriate job knowledge.
Essential:
Desirable: (Optional)
* TSM Certification
* HDS Certification
* Cisco Certification
* NetBackup Certification
Image may be NSFW.
Clik here to view.