NOC Engineer (Avaya)£35-45k (plus benefits)A NOC engineer with knowledge of Avaya is required for a well-known global organisation. The role will be based at their site in Staffordshire. This is an excellent opportunity for someone that is ambitious, customer service focussed in their approach and has previous experience of responding to customer's faults, technical support queries, and managing and attending to a high volume of incidents. This role is part of a 24/7 rota. Key SkillsTechnical & Professional - Essential· Understanding of Avaya (Communications Server, Application Server, Communication Manager, Session Manager, Enablement Server, Modular Messaging, OneX Mobile)· ITIL Foundation Level knowledge· Previous/extensive experience as a Telephony Support Specialist· Strong communicator· Able to work to deadlines and an analytical problem solver· Able to work in a fast paced environment.· Knowledge of Telephony platforms For more information on this eopportunity please send in your CV ASAP.Image may be NSFW.
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