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Oracle Ebusiness Suite support manager

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Oracle Ebusiness Suite support manager

My client, a leading public sector organisation, is currently seeking a manager to lead the support function for their Oracle ebusiness application. The successful candidate will act as a functional lead and a subject matter expert. The role involves interacting with business leads in the finance department, assisting with enhancements requests, liaising with 3rd party suppliers and managing the team performance.

Key skills required:

Essential Criteria:

· A competent team leader and task supervisor, with the ability to inspire teams to achieve the very best through instilling a performance management culture
· An excellent communicator to your customer audience, presenting Oracle Applications matters in a user-friendly manner
· Extensive knowledge of at least 4 modules of the Oracle e-business suite
· Experience of working in a similar Oracle Applications role, managing a highly regarded e-business suite across a wide customer base; estimating the technical activity involved in upgrades / new functionality then building functionality as per the customer’s requirements
· Partial or previous experience in managing a third party support vendor and driving their performance
· Ability to prioritise workload to meet conflicting priorities and deadlines with a high level of attention to detail and accuracy
· Experience of using Oracle Application Implementation Methodology, or similar with some knowledge of Oracle Forms and Oracle Reports
· Experience of using the following technical resources:
* SQL*Plus and PL/SQL
* OA Framework
* BI Publisher
* Workflow Developer
· A strong commitment to customer service and overall service excellence
· An affinity with the work of the social housing / care sector

If you feel you are suitable please apply ASAP for immediate consideration

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