IT Technician - IT Services - IT Support - 1st Line - 2nd Line
A well-established organisation in London is seeking an IT Technician to join their team. The position will include assistance with software, hardware, peripheral, printers and mobile devices, along with technical support of the desktop operating system, applications and legal specific software. Provision of on-site desktop support as and when required.
Providing face-to-face support on hardware technology such as computers, printers and mobile devices, logging all request into the call management system (SupportWorks). Troubleshoot problems, understand/identify the problem and resolve promptly to the satisfaction of the client.
Key Skills:
·Experience of working in the Legal/Professional Services industry in an IT capacity
·Knowledge of ITIL
·Microsoft Operating Systems
·Microsoft Office 2003 - 2010
·Legal-specific systems (Practice / Case / Document Management)
·Anti-Virus products
·PC security
·PC hardware
·Peripheral devices
·Network multifunction devices (Print / Copy / Scan)
·Mobile devices (Phones, Blackberries, iPhones)
·Backup maintenance
·Full training will be provided to the right candidate
The role offers a competitive salary up to £30,000. To learn more about this role and to be considered, please submit your CV to this advert.![]()
A well-established organisation in London is seeking an IT Technician to join their team. The position will include assistance with software, hardware, peripheral, printers and mobile devices, along with technical support of the desktop operating system, applications and legal specific software. Provision of on-site desktop support as and when required.
Providing face-to-face support on hardware technology such as computers, printers and mobile devices, logging all request into the call management system (SupportWorks). Troubleshoot problems, understand/identify the problem and resolve promptly to the satisfaction of the client.
Key Skills:
·Experience of working in the Legal/Professional Services industry in an IT capacity
·Knowledge of ITIL
·Microsoft Operating Systems
·Microsoft Office 2003 - 2010
·Legal-specific systems (Practice / Case / Document Management)
·Anti-Virus products
·PC security
·PC hardware
·Peripheral devices
·Network multifunction devices (Print / Copy / Scan)
·Mobile devices (Phones, Blackberries, iPhones)
·Backup maintenance
·Full training will be provided to the right candidate
The role offers a competitive salary up to £30,000. To learn more about this role and to be considered, please submit your CV to this advert.