Customer Communications Processor

Job Title: Graduate - Customer Communications Processor
Type: Permanent
Salary Range: £20k-£25k
Desired Start Date: ASAP
Location: Warwick

Main role purpose:
Implement and maintain PrintNetT & StrongMail workflows to support all elements of customer engagement.

Description:

Main duties of the role;

· Document composition using PrintNetT & StrongMail including scripting and data transformation
· Maintain and update existing workflows according to requirements
· Work with stakeholders integrating other systems with the PrintNet & StrongMail applications
· Work with stakeholder to understand, analyse and implement PrintNet & StrongMail solutions.
· Workflow acceptance testing
· Proof signoff processing
· Process end to end fulfilment tasks
· Documentation of solutions


Profile & Essential Skills:

· Excellent understanding of document composition, ideally GMC PrintNet T/Inspire Designer
· StrongMail or a similar batch emailing applications
· Experience in creating customer communications
· Knowledge of email specific HTML, using tables and embedded styles.
· Knowledge of XML/SQL/Javascript
· Work well under pressure and the ability to meet tight deadlines


Years of Experience:

Preferred minimum of 2 years experience in variable data printing or document composition, ideally using GMC PrintNetT/Inspire Designer. Transferable skills in a similar software package such as Doc1, PReS, or Exstream/HP Dialogue would also be considered.
Experience in batch emailing, ideally using StrongMail or a similar package.

Qualifications:

Degree or HND level qualification in a technology related subject
All applicants must be eligible to live and work in the UK