An IT Operations Specialist is required for a leading advertising agency based in central London. The client requires somebody with the ability to provide desktop and hardware expertise (Mac OS and Windows OS). In addition, the candidte must have experience of supporting and troubleshooting Windows 2003/2008, video conference systems, phones, mobile phones, tablets, and networked printer/copier devices.You should have a good understanding of networking, virtualisation and storage, excel in customer service and communication skills. The role, itself, is 1st and 2nd level telephone, remote and desk-side support, troubleshooting and coordination. You will; update and manage queues, coordinate the inventory, monitor new hires, transfers and terminations, perform testing, and maintain vendor relationships.Requirements: Microsoft Certified Technology Specialist (MCTS)Microsoft Certified IT Professional (MCITP)Apple Certified Support Professional (ACSP)CCNA or Procurve ASE(If you do not have any of the above you will be required to obtain certification within 6 months of starting the role.)We are loooking for dependable, conscientious, adaptable and self-motiviated individuals.Image may be NSFW.
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