1st line Shift Engineer/ first point of contact technical support/ CCNA Service Desk Analyst My client is a network managed services provider and is looking for a CCNA Service Desk Analyst to act as a first point of contact for customer technical issues. Candidates must have excellent communication skills and experience within a 24/7/365 ITIL support environment. Experience ideally within ISP/Telecoms industry. MPLS VPN, TCP/IP CCNA networking. This is an office based role providing 1st line Service Desk support in a technical environment. Shift allowance in lieu of unsociable working hours £3000 per annum (based on 4 on 4 off, 12 hour shift rota).Please apply now![]()
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