Service Delivery Manager - Retail - London - required strong in and the management of a team of support, change and release administrators to work for my highly reputable retail client based in London. This is an excellent opportunity for the chosen Service Delivery Manager to lead the IT Service Delivery team in the provision of support services covering all aspects of IT within the business in support of the business strategic plans. To apply you must have: -Thorough knowledge of ITIL best practice service management -Good understanding of Prince 2 Project Delivery Methodology-Excellent knowledge of IT Infrastructure and Security -Good MS Visio, Word, PowerPoint, Project and Excel Skills -Experience managing complex infrastructure and service functions within the retail industry-Experience of managing diverse teams of service personnel covering all aspects of IT infrastructure and service If you are looking for a position where you will be accountable for the overall management and provision of best value IT services adhering to industry best practice methodologies to deliver against agreed service catalogue, service levels, budget and quality then PLEASE APPLY NOW!!!![]()
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