In the role as HR Shared Services Manager you will work as part of a well-respected professional service business experiencing exciting change. They have a requirement for a credible HR Shared Service Manager with a hands-on approach, to drive forward the shared service centre ensuring that outsourced HR service provisions are delivered and managed in a cost effective manner to drive efficiency.Based at Head Office, your role shall be to build strong working relationships across varied corporate and professional support functions.Role Purpose:· To work with the HRBP - Reward & HR Services on the formulation and delivery of the HR strategy· Ensures that outsourced HR service provisions are delivered and managed in a cost effective manner to drive efficiency · Drive and manage transactional HR activities in line with the broader HR advisory service whilst maintaining high levels of service· To develop a comprehensive set of service standards against which the performance of HR Services can be measured· To develop a staffing infrastructure that delivers HR and payroll guidance to all colleagues· Develop systems for the training and development of service centre staff to ensure that advice is up to date and in line with organisational needs· To work closely with business managers and HR business partners/consultants to ensure that organisational needs are met· To develop processes using multi media that enhance access to and usage of all integrated shared services· To be responsible for ensuring that all colleagues are aware of developments within the service centre and its service provision· Any other duties within the scope and spirit of the role as directed by the HRBP - Reward & HR Services. Skills/Knowledge/Experience· Well-developed consultancy skills, including a successful record of building personal credibility and managing relationships with key business decision-makers, and HR colleagues· Knowledge of in-house & outsourced payroll provision· Operational people management· Administration of Flexible Benefits provision· Must have the confidence to challenge and influence key business decision-makers· Payroll reconciliation· Experience of ResourceLink Aurora (desirable)· Strong Excel and analytic skills· First line employee relations experience. Qualifications· Appropriate degree or Diploma in Management (Desirable)· Payroll or pensions qualification (Desirable)Highly IT literate ABOUT HARVEY NASH HRHarvey Nash's Human Resources Division specialises in the recruitment and development of HR professionals.We set up Harvey Nash HR with one simple vision in mind - to create a specialist HR division that has the passion and razor-sharp focus of a boutique, whilst at the same time provide our clients and candidates with the unique market insight, resources and international contacts of one of the most respected brands in recruitment.We are part of Harvey Nash , a global professional recruitment consultancy and IT outsourcing service provider, and trusted advisor to some of the world's leading businesses, governments and institutions. We operate from 37 offices covering the USA,Europe and Asia.![]()
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